VITA Volunteer Information

Sign up to be a VITA volunteer today!


Be a part of bringing back over $3 million to Saginaw County

The Volunteer Income Tax Assistance (VITA) is a United Way of Saginaw County program that provides free tax preparation and electronic filing for low-to-moderate income taxpayers. This service relies on volunteers to operate. All volunteers must certify with the IRS annually in all courses pertaining to their volunteer position. Each volunteer must pass all required certification testing with an 80% or higher.


Volunteering with the VITA program may be a good fit if you:

  • Are detailed-oriented
  • Have the ability to interact with a diverse public population
  • Can work in an environment with many potential distractions
  • Have experience with computers and a valid email address (tax preparer volunteers)


Volunteer Positions Available

All volunteers, regardless of role, are expected to volunteer for at least 3 hours per week during the 11-week tax season. All volunteers must pass all required IRS certification tests before volunteering.

There are two different roles open to new volunteers:

  • Volunteer Greeter
  • Volunteer Tax Preparer

Volunteer Greeters

Volunteer Greeters are required to pass the following IRS certification tests:
  • Volunteer Standards of Conduct
Volunteer Greeters are needed at the following VITA site locations:
  • Frankenmuth Credit Union (Saginaw Township), Tuesdays 8:30am-12:30pm
  • PNC Bank (Buena Vista), Wednesdays 12:00pm-3:30pm
  • PNC Bank (Buena Vista), Thursdays 12:00pm-3:30pm
  • Delta College (Main Campus), Fridays 9:30am-12:30pm and 12:30pm-3:30pm
  • Frankenmuth Credit Union (Frankenmuth), dates and times vary

Volunteer Tax Preparers

Volunteer Tax Preparers are required to pass the following IRS certification tests:
  • Volunteer Standards of Conduct
  • Intake/Interview and Quality Review
  • Advanced Tax
Volunteer Tax Preparers are needed at ALL VITA site locations
Volunteer Tax Preparers are eligible to apply for up to 18 Continuing Education (CE) Credits by volunteering a minimum of 10 hours with the VITA program.


Live UNITED by volunteering!

To sign up to volunteer with the VITA program, reach out to Amber at or at (989) 755-0505 ext. 209